Abbott-Northwestern Hospital    http://www.abbottnorthwestern.com

Abbott Northwestern Hospital is the Twin Cities largest not-for-profit hospital in the Twin Cities area. Each year, the hospital provides comprehensive health care for more than 200,000 patients from the Twin Cities area and throughout the Upper Midwest.

  • Developed Team Quality Tools handbook and presented training
  • Facilitated process improvement teams
  • Performed job analyses and provided human resources consulting
  • Conducted organization effectiveness surveys

Advanced Converting Technologies, Inc.

Advanced Converting provides precision material slitting and converting services to medical and automotive manufacturers nationally.  The company also provides facilities for companies developing proprietary new products and processes.

  • Developed ISO 9002/GMP Quality System
  • Managed supplier-quality activities with 3M Health Care, 3M Automotive and Avery-Dennison
  • Developed safety policies and procedures, conducted Employee Right-to-Know training

AGA Medical Corporation     http://www.amplatzer.com

AGA Medical develops, designs, manufactures, and markets nitinol-based occlusion devices and accessories for the minimally invasive treatment of cardiovascular defects and peripheral vascular disease. ISO 13485 certified.

  • Designed and presented training in ISO 13485/FDA QSR, IT Security Policies, and Ethics/Code of Conduct
  • Documented clinical trial work instructions

Asbury Carbons    http://www.asbury.com

Asbury Carbons is the world's largest independent processor and merchant of graphite.  Their manufacturing plants are located throughout the Americas and worldwide.  QS-9000 certified.

  • Presented Gaining and Maintaining Customer Satisfaction, and SPC training

Bobby & Steve's Auto World    http://www.bobbyandstevesautoworld.com/locations.htm

Bobby & Steve's Auto World is an innovative team-based organization with four locations in the Twin Cities metro area.  They are distinguished in their commitment to employee development at all levels of the organization.

  • Designed, filmed and produced "1-2-3-GO!" training video

Disc Systems

Disc Systems provides medical clinic management software for AP, AR, scheduling and patient records to medical practices nationally.

  • Developed customer training programs in healthcare management and clinical information systems
  • Developed and presented Train-the-Trainer program

ECCO International    http://eccointernational.com/

ECCO Inernational provides assessment and training, specializing in Multicultural Diversity, Organizational Development, and E-Learning.

  • Presented Quality Improvement in Healthcare to King Faisal Hospital in Riyadh, Saudia Arabia via satellite
  • Designed training in Advanced Use of Qulaity Tools for Ryan Construction
  • Conducted team-building for the State of Minnesota

Entronix International      http://www.entronix.com/

Entronix International provides electronics manufacturing and remanufacturing services to the cellular, medical and automotive industries.  The company has extensive process improvement experience and its processes have been benchmarked by Fortune 100 companies.

  • Developed ISO 9002/Ford Q1/QS-9000 Quality Systems
  • Provided Customer Service, Project Management and Team Building training
  • Conducted customer satisfaction and organization effectiveness assessments
  • Developed and presented management, supervisor and employee training programs
  • Developed employee participation programs

GHI, Inc.

GHI provides automotive aftermarket products to the light truck industry.  They are a certified warranty repair center for automotive manufacturers. Ford Q1 certified.

  • Provided Team Problem Solving, Internal Quality Auditing and Corrective and Preventive Action training
  • Conducted organization effectiveness assessment and provided management consulting
  • Developed ISO 9002/Ford Q1 Quality System

Horton, Inc.    http://www.hortoninc.com/index_en.asp

Horton is the largest supplier of fan drives for heavy-duty trucks in North America. Headquartered in Roseville, MN, Horton operates manufacturing plants in the United States and Germany, along with a licensee manufacturing facility in Australia.

  • Developed multimedia technical product training available to employees and customers 24/7
  • Developed Plant Operator certification program, presented Train-the-Trainer program

Mid-State Distributing     http://www.m-state.com/home/home.asp

Mid-State Distributing is a national distributor of satellite systems, antennas, and audio/video and home theater products.  They maintain a strong commitment to quality, customer satisfaction and system development. Ford Q1 certified.

  • Developed ISO 9002/Ford Q1 Quality System
  • Provided Customer Service and Team Problem Solving training
  • Conducted team effectiveness assessment, provided management consulting
  • Developed employee involvement strategies

Minnesota Department of Public Safety       http://www.dps.state.mn.us/

The mission of the Minnesota Department of Public Safety is to protect Minnesota by promoting safer communities through prevention, preparedness, response, recovery, education and enforcement.

  • Conducted training needs assessment for MN State Patrol division
  • Developed New Hire Orientation training program

Minnesota Senior Federation      http://www.mnseniors.org/index.cfm

The Minnesota Senior Federation is the oldest and largest grassroots advocacy organization for seniors in the State of Minnesota. It represents 110 affiliated organizations and 15,000 individual members.

  • Conducted member satisfaction assessment using surveys, focus groups and interviews in support of annual strategic planning

Minnetronix, Inc.      http://www.minnetronix.com

Minnetronix provides design, engineering, and manufacturing services to medical device companies with software and electronics-based products. ISO 13485 certified.

  • Designed training for the product development process and engineering change orders
  • Produced and directed marketing video

Nonin Medical, Inc.     http://www.nonin.com/index.html

Nonin is a medical device manufacturer that provides proprietary pulse oximeters, sensors,
accessories and software to medical professionals worldwide.  They are one of the fastest growing medical manufacturers in Minnesota. ISO 13485 certified.

  • Developed ISO 9001/GMP training system
  • Developed Training Specialist job description
  • Developed New Hire Orientation training program
  • Presented New Hire Orientation and Sexual Harassment Prevention training

PDA

PDA is a small innovative company that provides mobile custom installation of automotive electronics.  In addition to hiring smart, communicating clear expectations and providing constant feedback to employees, they excel at staying close to the customer in ways that create solid customer loyalty.

  • Developed New Hire Orientation and job skills training programs
  • Developed ISO 9002/Ford Q1 Quality System
  • Conducted customer satisfaction and organization effectiveness assessments

Rickwood Radio Service

Rickwood Radio Service provides warranty service of automotive electronics for major automobile manufacturers.  QS-9000 certified.

  • Developed ISO 9002/Ford Q1/QS-9000 Quality Systems
  • Provided Teambuilding and Internal Quality Auditing training

U.S. Bankcorp      http://www.usbank.com

U.S. Bankcorp is the 8th largest financial services holding company in the United States.  They operate over 2,000 banking offices in 24 states and provide a variety of financial services products to consumers, businesses and institutions.

  • Conducted training needs assessments for Minneapolis and Denver divisions
  • Presented Teambuilding and Process Improvement training
  • Developed and presented courses in PC management and software

Zinpro Corporation      http://www.zinpro.com

Zinpro Corporation is the world's leading manufacturer of organic mineral supplements for farm animals.  One of the ways this privately-held company distinguishes itself is by providing employee benefits far above industry norms. ISO 9000 certfied.

  • Developed ISO 9001 Quality System
  • Provided Team Problem Solving and Internal Quality Auditing training
  • Conducted Teambuilding/Strategic Planning retreat for R&D department
  • Developed New Hire Orientation training program

Xcel Energy                http://www.xcelenergy.com            

Xcel Energy is the fourth-largest combination electricity and natural gas energy company in the United States. They have regulated operations in 11 Western and Midwestern states and revenue of $9.5 billion annually.

  • Conducted job analyses and developed classroom and OJT training programs for Quality Control Inspectors, Radiation Protection Specialists and Chemical Technicians